Taco Bell - Kerrville

Its Taco Bell so my expectations arent super high. Subbed for the steak chalupa and it barely had any meat. Everything else was great.

The food was good but they never give you enough sauce :

Ordered two tacos. Both with no sauce that shouldve been on there, and one that was cold and stale as if it had been out for a day.

Simple burritos get smaller and smaller while price is sky high. Ignored req for extra protein/rice but I paid for it.

I had the worst Taco Bell experience of my life here. The restaurant is about two miles from I-10, so be prepared for that if you are on the interstate and decide to eat here. I got in the drive thru line with several cars ahead of me. I waited patiently. When it was my turn to order, I asked for the $2 vegetarian burrito and a cheesy bean and rice burrito. I asked for only two things, two vegetarian items. I paid, and the young woman at the window asked me to park and wait for my order to be brought out to me. I pulled over into the first available parking space. After several minutes, the same young woman came out to my car with a huge bag of food. Here 's your [meaty dish, the specific name I don 't remember], she said while trying to hand me the bag. I told her that 's not what I had ordered. I reminded her that I 'd ordered a vegetarian burrito and a cheesy bean and rice burrito. She looked perplexed. She left with the bag of food. More time passed. The same young woman came back out to my car. She told me the manager had told her to tell me that they were out of chicken. I told her I hadn 't ordered chicken. She looked perplexed. I pulled out my receipt and showed her that I had ordered a vegetarian burrito and a cheesy bean and rice burrito. She continued to look perplexed. Another worker came out of the restaurant with a large bag of food. She was heading to my car. The first worker intercepted her (I guess that wasn 't my order either) and both workers went back into the restaurant. I waited and waited and waited. No one ever came out to my car with my food. When I realized I had been waiting half an hour for two burritos, I locked up my car and went into the restaurant. I went up to the counter where a third worker was showing the second worker how to do something on the register. I told them I had been waiting half an hour for my drive thru order. The third worker said, We ran out of chicken! I told her I hadn 't ordered chicken. We ran out of beef too! she said. When I told her I hadn 't ordered beef either, she snapped, Well, what did you order? as if there were no other possibilities. I told her I had ordered a vegetarian burrito and a cheesy bean and rice burrito. By that time, the first worker had wondered up front. The third worker asked the first worker why I hadn 't gotten my order. The first worker hemmed and hawed and never really gave an answer. Worker #3 stormed off to the back without a word to me. I was left standing at the counter with other waiting customers. One lady said they needed to give her food, any food, so she could get back to work. Then she said it must be hard to be so short staffed and no one wants to work any more. The man waiting raised his eyebrow and observed that he saw six people in the food prep and drive thru areas behind the counter. Finally worker #3 came to the counter with a bag of food. It was for me! She apologized and said there had been a misunderstanding. She gave me a coupon for a free taco for my trouble. She thrust the bag of food across the counter at me. I found out in my car that there were no napkins or hot sauce in the bag. The food wasn 't very good either.