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Feedback gevenThat's all there is to say. The food here is just average, and the restaurant itself was not particularly clean. One of the employees even had their child at work, laying in a blanket in a booth while she was busy. I wouldn't recommend this Panda Express.
I placed an order before the restaurant opened, but when I arrived, they couldn’t provide any food due to a gas jet issue. I didn't call to check beforehand, but I was disappointed that the staff didn't seem to address the situation when I got there. If there are problems, it's important to communicate with customers and issue refunds promptly.
I have to say I love Panda Express, but there’s a reason this location wasn’t as busy as the surrounding restaurants. The service was lacking; I had to wait at least five minutes before anyone even asked if I needed assistance. The food, however, was good and hot. Unfortunately, the customer service needs improvement and could benefit from additional training. There were at least eight employees present, yet they seemed to be underutilized. Additionally, there was only one other customer in the restaurant, who was also an employee.
We wanted to order our food today at 8:30. The lobby closes at 9:30 at 10. They were from almost everything and everything we had planned in our app to order. They had cleaned the grill at 8:30 so they could not eat anymore. Options are published in photos. The drive-thru worker was rude and manager unfortunately did not know how this location abused me.
1. No side of greens unless you want to wait 10 minutes. They're not available because they MIGHT get overcooked while waiting for customers at 11:30 on Sunday! 2. No crispy almond chicken because they choose not to serve it. 3. Both the orange chicken and Beijing beef were overcooked and soggy. 4. If you order on your phone, don't bother to try to use your $1.50 off coupon; their computer won't accept it. 5. Don't expect to be greeted by friendly, competent employees. They don't work here. The manager will hide from or ignore you altogether. Other than these issues, it's a great place to eat imitation Chinese food!
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