Downham Garden Store

Considering this cafe has had a refit, which gives the impression of modern and a nice place to eat, it's not. Our experience of breakfast was poor. Firstly I don't get why smoked bacon is on the menu and no alternative not everyone likes it! The person seated behind us ordered a large breakfast, when it came out it looked more like a small portion, charged at £14.95 may I add!! Pleased we didn't order that! I order 2 hash browns, mushrooms, fried egg and beans. The hash browns were really heavily greasy and the mushrooms, was one small mushroom! The egg was undercooked and had white snot bits , so I didn't eat it or pay for it. This really is a average eating place, that doesn't warrant the prices it's charging!! Way overpriced for poor quality and quantity of food. Just won't bother coming back!

Ordered Prawn cocktail and it came as a lettuce leaf not washed with chopped lettuce on top and tasteless prawns in a pink sauce. The roll had clearly been frozen as it was dry and had signs of freezer burn in it. My husband ordered belly pork and whilst slightly better was only warm not hot as expected. Service though was good. Would not return.

Well, heaven knows, I have persevered! I keep thinking, hoping, that things might improve here. I want them to improve. I want them to succeed. New refit, which I don't personally like, but that's just a matter of taste. But, as ever, the service is really, really bad. I can't comprehend why, after all the bad reviews, and all the responses they issue about how important customer service is, the manager doesn't start knocking heads together. Staff training is paramount, and it's evidently non existent here. Surly, mumbling, and I even saw one young woman roll her eyes behind an elderly lady's back. It's evident that older people are the mainstay of this place, and if I saw it, others will have. And, just to add insult to injury, there was lipstick on my cup! In this day and age that's totally unacceptable. Heaven knows what you could catch. I sent it back, but I didn't trust it at all. So that's it. Never, ever again. After all, it's not like there isn't any competition, is it?

An awful experience from start to finish, rude staff as entered, cold food, stated it was cold and she said we like feedback! Considering we had been before and had luke warm coffee, no one was interested. Overpriced on medium roast for what you got. Where is the fine dining at a garden centre! Won’t be returning.

Tammy the head waitress was amazing, we came for an all day breakfast unfortunately this was not on the menu but after speaking to the chef she said they wld be able to accommodate us. Perfect food as always. Thank you.