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Feedback gevenEnglish breakfast and Sunday dinners from here are both very good quality food! Would definitely recommend visiting. Reasonably priced too
We cannot thank the staff at Jacques enough! Not only was the food and coffee excellent , the staff were exceptional. We visited today with my father who is unwell and can be very challenging and unpredictable at times. Not his fault but some people struggle to cope . The staff at Jacques just took it all in their stride and continued to be professional, calm, nothing too much trouble. You are amazing, huge thank you
Have just received the worst customer service possible having received a breakfast that was inedible. Burnt bacon and beans that tasted of vinegar. Burnt tea cake swimming in butter. Having asked the staff no replacement was offered just full payment demanded. Will not be visiting again. Seems to have gone downhill rapidly, dirty and dusty, Very disappointing.
New Year’s Eve at HRI and the team decided they wanted a nice lunch. We tried our usual haunt but it was closed so we tried Jacques... we now have a new usual haunt! Delicious roast beef sandwiches... and the rest. Great customer service.
We made a reservation for Sunday lunch for 3 adults and 1 child to celebrate my daughter's birthday. We had dined at this restaurant before (pre Covid) and had an amazing meal. This time, we had the restaurant all to ourselves, which was a nice touch! My husband ordered the steak pie, while the rest of us opted for the roast beef. The food was delicious, with the beef being tender and succulent. There was a variety of vegetables, mashed and roast potatoes, and a large Yorkshire pudding. Everything was flavorful and satisfying. Our granddaughter had a wonderful time, and the staff were attentive and even gave her a lollipop for finishing her meal. We were all too full to have dessert, but the meal was definitely worth the price. My only minor complaint was about the restroom - the lock was sticky and we each got locked inside at different times. Additionally, the hand soap dispenser was empty and the towel felt damp and musty.