Jersey Mikeâ€s Subs - KINGWOOD

I was behind a customer and a guy an girl was real rude to one of the workers that wasn't

Whoever was the manager today at this Jersey Mikes was absolutely fantastic!! I have never had jersey mikes before so I was skeptical but he helped me pick what sandwich I wanted and even when I left my side of meat for my dog inside he came out in the rain just to make sure my dog got his treat too! I have found my new favorite sandwich shop for sure. Never had such a good experience just trying to get some food but it warmed my heart. Love it.

This was the strangest visit to Jersey Mike 's I 've ever encountered. From the moment I walked in things were just off . I was the first person in line, and before anyone came to take my order, another couple walked in behind me, then another couple behind them and another single person behind them. At this point, there were now six ppl in the line. There was an employee standing in front of the vegetables and one at the cash register...both of them just looking at all of us, not saying a word. Then the sandwich maker showed up and asked what I wanted....i gave him my order, and then he broke out an order pad and proceeded to ask every person behind me what they wanted to order, writing down their sandwich choice, type of bread, etc...meanwhile the entire process is at a complete standstill, and at this point I 've probably been standing there for 5+ minutes before he even started my sandwich. Once the sandwich was made I had it dressed the way I wanted, paid and was off to get my drink. That 's when I found out that the tea had not been made...dispensers were not even put together. The sandwich, as usual, was delicious...the service....absolutely the strangest i have ever encountered....it was painful to watch the process unfold in front of me.

My boyfriend and I both worked here. The atmosphere was constantly toxic and full of drama. The supposed manager never really managed anything and was never there half the time. Alcohol was being drunk by workers on the job and nothing was done about it, as well as people just showing up to work. Not to mention, my boyfriend not only got punched in the face by a coworker while on the phone with his boss and was told to sweep it under the rug, but he also was shoved by a woman, and then because he pushed her back he was fired. They absolutely did not do anything to defend him and they do not care about their workers. The names of corporate managers are Bobby and Scott, and the manager of the rock creek store is Christian. They wronged my boyfriend and I do not recommend eating at this franchise!

I walked in today to get some lunch and I have never been to a Jersey mikes before.They welcomed me so sweetly and a gentleman helped me figure out exactly what to try. They also gave me a free cookie given it was my first time there.I have not seen a group of better employees anywhere in such a long time.Thank you