Kleinburg Cookie Crumble Cafe

Fantastic little breakfast spot! The food was great, the atmosphere was nice, and the server was friendly!

Where to start...I was there last weekend to meet friends and their kids for brunch. We were all so looking forward to enjoying our time together and food. Before we even sat, we were told not to occupy tables, if we were not going to order food. Then, we asked for coffee and they brought us coffee to their liking without asking for our coffee choice. The coffee was returned as it had milk and I am lactose intolerant, the lady gave me attitude and bullied me. Not being rude enough, as soon as we finished our food, she asked us to leave....our group had just spent over $500 and she pretty much threw us out!! traumatizing, upsetting and unacceptable behaviour!! :(Claudia

The owner is genuinely the rudest and most inconsiderate person I've ever met. A friend of mine worked there, she didn't give out tips equally, she stole a percentage of them, and was constantly disrespecting both customers and employees. Don't know how this place is still running with this type of management. There is no decorum. I wouldn't recommend anyone come here because the lack of enthusiasm from the staff is due to the constant hounding and mistreatment from the owner. Crazy lady.

The OWNER/manager provides terrible customer service and will go as far as yelling at her employees in front of customers.Today I had brought in a coffee from Balzacs unaware of their no food/drink policy, while enjoying a sandwich from cookie and crumble. Instead of politely bringing this to my attention, she was very loudly expressing right behind my seat “I hate when people bring in drinks from Balzacs, we have coffee here too”. The continued lack of professionalism and customer service was astounding.Agreeing with some of the reviews below, she’s definitely in need of hospitality courses.

It may appear as a place friendly to bikers, but it really is not.... however across the street balzacs has 2x the staff, a fountain for water bottles.. and a way better atomsphere. The servers didnt seem very happy here.