Bojangles - Knoxville

I took a pic of an expiration sticker, it was not expired but it was in my salad I almost ate it, nice going whoever made it at 12pm 5/4/21

I did a BEC biscuit meal order through the app it was supposed to be ready 730am. I marked that I was there on the app 725. 735 passed no one brought my phone out so I called to make sure they got the order to let them know I was outside and to see if I needed to come in. No answer. Time was sensitive due to work. They were getting drive-thru in out so I drove thru the drive thru. They did have my food ready. I pulled out grabbed a round. It was Luke warm at best was crunchy like it wasn't cooked long enough. The sandwich was the same. Cheese still had a chill on it. Tried a different Bogangles got the same result. I know they have to get ready for the morning rush, but you can tell the sandwich had been made never put in the warmer.

I do love Bojangles. There sides are far better than Popeye's. I always get bone in, but I understand the breast tenders are equally as good. I will go back I do recommend

I go through drive thru and am told to pull up. I noticed there was another car already pulled up so I let them know since they said it would only be 30 seconds for the biscuits that I would just wait there at the window. This seemed to upset Mike. I asked Mike for my money back, he said I could only get that money back if I pulled up. I laughed and said I 'll just wait the remainder of the 30 seconds at the window. He turns and tells the staff if you all see this guy again... I interrupted and asked if he was banning me from Bojangles? He trys to slam the semi broken window and couldn 't. I continued waiting and guess what, it was longer than Mike said it would be. It wasn 't an eternity, not even another two minutes. I don 't know why Mike got all red-faced angry about me not following his directive. Mr. Bojangles, if you read this, do yourself a favor and don 't let Mike speak to customers. Food was as expected. Service was ?????.

They put disrespect old smart elects on the drive thru mic. Get yalls stuff together.