Sarku Japan - Knoxville

Free taste samples. Terayaki chicken is good. Not many choices. The cashier doesn't speak English very well. Definite communication issue there. They forgot my spring roll and no Splenda sweetner for unsweet tea. Food was great but I won't order from here again. Total price $11. As you can tell from the receipt be wary of hidden add ons to the price. Food 4 stars. Customer Service 2 stars... Value 2 stars. Total 2 out of 5 stars.

We ordered 7 boxes of food for a family gathering and when we ordered they told us the sauce was .55 extra. We said okay and then we sat down nearby to wait on the food and threw away the receipt. When we asked where our sauce was he said we have to go back and pay extra, which we already had. He was very rude about it and wouldn?t give us even what it came with. Terrible customer service.

Favorite place to eat at any mall that I would go to anywhere in the USA or Puerto Rico. Not anymore, I was really disappointed not with the food, but with the to go plate that they are using now. (SEE PICTURES) it?s literally half of what it use to be.And you are paying a lot more to, $8.29 to be exactly. (Sarku Corporate you should be ashamed of yourselfs for ripping people off) giving us half of what we use to get. And food supply has not gotten that expensive, I?m hopingthat the increase has been to compensate your employees at least with $15 plus dollars per hour. With these prices I rather go to a restaurant and yes I?ll pay for a tip but it?s an actual restaurant. I would not recommend this placeanymore!

This place uses the most cheap ingredients. The beef had fat in every bite. Go somewhere else if

Absolutely amazing food as always, this is my go to whenever I come to this mall.