Zaxby's Chicken Fingers Buffalo Wings

For a start it is 65° in the store that for me is ten degrees lower than comfortable. I waited 5:22 to be acknowledged at the front counter, even with an employee walking back and forth ignoring me. Finally another woman from the back came up and took my order. I then waited 8:11 for my food to be called out (I was sitting in the closest seats to the counter) finally getting up to find my food unattended on the counter. My purchase was fried mushroom, cheese bites and a Cajun chicken sandwich. My fried mushroom where very good and the cheese bites also where good but the sandwich was cold and dry with a tiny bit of lettuce stale bacon one tomato on a cold bun. I spent 16.35 and was very disappointed

The only reason it gets one star is Bc the order was right. We put in a mobile order and went through the drive thru when we got to the window they told us to pull up to the door. We waited for 20 minutes and finally I decided to go in and it had been sitting on the counter for I have no idea how long. Not a single employee helped me find my order either. Every employee was just staying talking to each other but didn?t acknowledge the customers. I?m normally not the person to complain since I work in the service industry but this was not okay.

Usually really good, but today the drive thru attendant was rude. I ordered a signature sandwich with Zax sauce and a large fry and large sweet tea, an order of fried pickles and an order of small fries. I got spicy Zax sauce on my sandwich, I get really bad heartburn with spicy foods so I was unable to eat most of my sandwich (I was on my short lunch break so I was not able to go back to the store), I did not get my large fries, I got a very sad order of small fries that were starting to get cold.

This Zaxby?s has very poor customer service. On multiple occasions I?ve had to wait long periods of time. Tonight I had to wait almost 20 minutes. Honestly, I thought ?at least it will be warm.? I live 5 minutes from this location and when I got home it was cool, so cold I wondered if the food had been cooked at all.

I went to Zaxby's and got a Grilled Chicken sandwich combo with only cheese and mayo and this what I got.... The worst Sandwich ever and to top it all off the black girl that took my order at the drive thru cut me of half ordering my sandwich and did not give me a receipt! I did not ask for mayo on the side and I didn't ask for shredded cheese. And the black girl never said a word about them being out of anything I asked for! This is sorry as hell. If could zero stars I would!