Bento Box Koln-West

We took away and delivered food. While the food is nice, the service is usually terrible. But be very careful when you have allergies that they have messed up our Gyoza order and sent us prawn instead of chicken, thank God no one...has a mussel allergy. When we wanted to complain, they said they were too busy to bring us new food or a refund. I'm still waiting for someone from the restaurant to take care of it. A real disappointment.

To be honest, I can't believe I never wrote a review for this place. I lived here for 5 years and getting fresh fish was always so hard because (as I find out), Germans are not really in seafood. But I'm digressing... for... starters, this sushi place is a chain restaurant. There are probably 3 of them in town, but this is the largest in size. It is also the one FARTHEST away from all tourists, unless you are on the way to the football stadium. It's more in a neighborhood. The other 2 locations are located in tourist areas. I would reach this most because it was close to my work hotel, the Ameron Hotel Regent. The fish is always fresh and everything tastes good. I ordered everything and didn't hate anything. The menus at all 3 locations are the same, except sometimes the specials are different. This is the best place in town for sushi and that says a lot for a city that does not eat fish. Is it with a REAL Sushi place in Japan....no. But for a small town like this it's not bad. At least it is also the best price and cleanest (this goes for all 3 locations). The service can be a big day, bad others. Even if they have an English menu, the service will improve considerably if you know German (again, for all 3 locations). I find at this point, the service is great when you order to go. But then I was normal again and I think they had to know who I was on the phone. If you do not speak German, I would advise you to read your menu first online (it is in German with pictures), so you have an idea what to order. I love all the special roles they call Sushi out. If you order any sauces on the site, it is extra. This is a German thing, not only this place... so don't be shocked or annoyed. It's just what they're doing here. I need it over time. Check out the other locations. If you long sushi and happen to be in Cologne, go to a Bento Box.

Quality of the dishes is so/so. Interior feels like a quick service restaurant. Service is so/so as well. There are better places in Cologne if you like sushi.

Every time I have eaten here the food is delicious! There is so much to choose from, more than just sushi as the menu says. It's affordable and has something for everyone, including the kids. Love this place and it's relaxed vibe!

Der Service ist freundlich, da akzeptiert man gerne auch Ungeübtheiten.Das Essen war ordentlich und in Preis - Leistung noch vertretbar.Aber die Sauberkeit im Außenbereich: unterirdisch.Es muss doch wenigstens einer Servicekraft auffallen, dass gebrauchte Stäbchen, Zigarettenkippen und teilweise Essensreste unter den Tischen liegen.Hätten wir das vor dem Essen wahrgenommen - wir wären umgehend gegangen.