Шоколадница - Kotelniki

This place is simply terrible! It took them 30 minutes to bring our coffee, the pastry they served was frozen, and we never received our pancakes! The waitress couldn't explain anything… We left in a horrible mood!

We ordered a steak with a poached egg... They brought a steak with half a usually boiled egg. There was no smell of poached egg there. Either the chefs don’t know what a poached egg is or the menu was compiled by people far from the kitchen. The establishment refused to cook a poached egg. The mood is ruined. I recommend at least changing the name of the dish in the menu and writing “half a boiled egg” instead of a poached egg. And don't deceive people. There are complaints about the work of the cooks. No to the waiter, he did a great job!

After the rain, we asked for someone to wipe down the chairs, but we didn’t get a response, so we did it ourselves. They didn’t have several dishes available, including Olivier salad and beef steak. The waitress took our order but kept coming back after five minutes to inform us that the dishes were unavailable, and this happened multiple times. We were unable to have dinner. This isn’t the first time we’ve faced a situation where many dinner items were out of stock; I suspect management is intentionally putting certain dishes on a stop list.

We stopped by during the day on Saturday, and it was fairly quiet with about 50% of the tables occupied, likely due to the rain. The staff was friendly and attentive. The menu mainly features European cuisine, and the prices are average. However, the restroom could have been cleaner.

The staff didn’t say hello, after 10 minutes of waiting I went to get the menu myself. I waited 45 minutes for my order!!! Potato waffle and coffee. Disgusting service when the room's occupancy is less than 30%. Service: Dine in Price per person: ₽1,200–1,600 Food: 3 Service: 1 Atmosphere: 2