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Feedback gevenQuality food, great burger. Customer service was amazing the store itself was practically spotless.
Love the fact that I can customize my hotdog order.Love my hotdog with grilled jalapeños!
Burgers are huge, with two delicious melt in your mouth beef patties. Great with cheese, mushrooms and grilled onions.
Postmates order, the order number was 95 for Nicholas m on the 25th of September at 6:09 p.m. The order was delivered at about 6:35. This order on Postmates was about $75, we ordered two bacon burgers neither of the burgers had bacon. Called in to complain and see what could be done, the girl working the counter was extremely rude and unhelpful, refused to give me her name and I'm very disappointed. Will not be visiting this location again.
First off, let me start by saying I love 5 Guys but this time we ordered for a delivery at 6:00. Unfortunately they gave the driver multiple stops and our food was the last delivery. It arrived over 30 minutes after the driver picked it up and was stone cold! There are too many other great burger places in La Quinta that appreciate their customers. It will be a long time before I order from this place again. Burgers and beer, here I come.I received a message from the manager after he read my review and we talked about what took place and he offered to make it right for me so I took him up on his offer and we picked up the food and everything was perfect. The food was ready within 7 minutes of ordering and hot when we got it home. Thank you to Five Guys for your customer service to make things right for your customers.
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