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Feedback gevenWe booked in the fork with a discount. as we arrived, this seemed like an insult to the staff. they have been rude with us since the beginning. we asked where the discount was applied and choose the menus (most expensive) to. the rabatt even tho in the fork it says it is in all their dinner menus. we decided to stay with the restaurant as we wanted to eat Lebanese. we order a court to share meat called c
Good food, but terrible service. I have not often seen such slow, arrogant and disorganized services. eating came late and not all at once; the waiters missed the commands several times and did not even apologize for what happened. pity because the place is beautiful, but the experience was completely destroyed by the staff. there are many places around that offer a much better experience.
Extremely disappointed, we came with the gourmet passport and this restaurateur clearly does not apply the rules by charging for services that should not be provided. The food was basic and ordinary for Lebanese cuisine, the Lebanese wines were excellent but all much too expensive for what it is. Bad value for money. Any service. Any atmosphere. In short I won't go back
Atmosphere: There was hardly anyone (5 tables max). Unfriendly staff, takes a long time to serve and forgets the bill. 18fr for a small teapot of mint tea. 1fr more for an extra drink! We ask for Lebanese tea, he tells us no, Moroccan! While another waiter tells us about Lebanese tea. Difficult to communicate. Terrible service and mediocre to not good tea. The only nice thing, the view of the lake, the sun. But that doesn't match the price of tea!
Very disappointed, I came with the passport and we were not allowed to choose from the menu (this was not specified anywhere), the dishes were bland and the service left something to be desired.