Tim Hortons - Lackawanna

Those working there had on a bored and closed off expression on their faces and the atmosphere felt heavy. The drink that I ordered took a really long time to get ready and they were slightly rude to each other when asking why it took so long. I felt a little guilty to be the one waiting for it. Service: Take out Food: 2 Service: 1 Atmosphere: 1

Bad experience order large they give medium. The manager was working yesterday night with staff and told us they couldn't give us large hot chocolate, I saw people leaving with hot chocolate but they said no, and still charged me for large hot chocolate, when we said something about the charges cashier was speaking very low Made us wait 5m for a sleeve. Cashier and manager looked like they didn't even want to work. Everyone was wearing their uniform except for both of them, and they were making fun of people.

It was truly bad experience in this store, last Sunday we ordered DD and I asked for a sleeve, and no one respone to me even here is 4-5 staff standing there with doing nothing...and I have to ask loudly again, then the manager named Ashikaa (African lady) let a staff to tell me that they don't have any sleeve and double cup only provide for black coffee/ tea. and I said I still feel very hot and if I get burn from that DD, and she said I was too loud and she won't serve me...actully here is not that many ppl during that time, and she just pretend super busy and don't want to respond me! I really don't understand how hard to give a extra cup to a customer with nomal attitude? what would you do if I really got burned? which one cost more? Hope the owner can read these reviews about who is ruining your business. nothing is unique and irreplaceable!!

Little bit expensive then outside wonderland location Service: 5

Service is so slow, but the food was good Service: Dine in Meal type: Dinner Price per person: CA$10–20 Food: 5 Service: 1 Atmosphere: 2