Starbucks - Lake Ridge

The worst Starbucks ever. Walked in with my two children and no one said a word. The two people looked at us and said nothing. One was making drinks and the other the drive through window. We stood there for a few mins then finally a guy came out from the back and walked right by us to talk to a girl that came in. He then made them drinks and they sat down to talk. My children and I were still waiting. A few moments later Izzy came out to greet us and take our order. The customer service here is horrible.

DO NOT GO TO THIS STARBUCKS! Save yourself time money and frustration and just drive to another one. Ruining Starbucks name! Drinks we had orderedss from this store were BLAND! Not even tiny bit taste of coffee. We ordered Hot (pistachio latte, cappuccino etc), cold (ice shaken espresso iced macchiato) frozen (java chip, mocha Frappuccino) all BLAND! Even the matcha latte was bland! It was very disappointing and waste of money. I almost went back and return the last drink we ordered. All of those drinks we had just a sip This branch used to be good used to be one of the best. (Specially when it was by giant) but it seems like they changed barista. The previous ladies (baristas) were great! No wonder now there’s barely line at drive thru. They should change their from starbucks to ZEROSTARbucks!

I just ordered online and they had the drinks ready quickly.

I’m at this location now and there is no Starbucks. Looks like it moved to another spot about a 1/4 mile away. I even went inside the Giant grocery store thinking it may be inside- but nothing. Update- this pin needs to be removed. The new location is at 3390 Old Bridge Road. There is already a pin for that one. Just get rid of this one.

I walked in young man in white long sleeve shirt looked at me like if I didn't belong there no acknowledgment nothing. There was a heavy weight girl no greeting nothing. Silent treatment all around. Placed our orders on the counter silently. Another customer asked if this is my order she looked at him stupid nodded her head.