Wawa - Lake Wales

Avoid this place during the early morning hours. The staff has no sense of urgency, could care less about customer service, cares more about cutting up and having fun with their coworkers. The level of quality of the food is below sub par. This is the fourth time I’ve gotten food from here early morning and this is the fourth time, my four-year-old could’ve done a better job, I’ve gotten something different every time, this particular time I got a BLT with extra bacon I had maybe three pieces of burnt bacon pieces on each half of my sub. And for seven dollars that seems a little bit egregious even with this inflating economy.

They can't run a Wawa to save their life! Some of the staff are very nice but this has to be the WORST Wawa in the USA, and I have been to enough to know! In multiple states!!! It is sad since the owners of the company live not even 15 mins from the location. You would think they would care to run it right!! They cannot keep fresh food going passed midnight most nights now, and even the employees know it is mismanaged and complain to customers. This is UNACCEPTABLE AND NEEDS TO BE FIXED!! Promptly by the owners!!! I have applied multiple times as well to this specific location, and am qualified to run the store! And still can't get hired on with 30 years of work experience and years of management under my belt! Hilariously awful! I would sure do a better job running it then the incompetence of the management and their complete inability to run a Wawa here!! Plus the bathrooms are horrible there, and worse than the busiest locations in the busiest cities I have been in to use!!! How!? when they barely even have customers passed 10PM!!! All I can say is sheer incompetence and mismanagement! I will never set foot in this location as long as I live! If You go to Winter Haven, it is night and day from the Lake Wales location. Davenport is excellent! Yet leave it up to Lake Wales to mismanage an easy job!!! Way to go ruining Wawa for the locals! I hope the owners of the company read this because they need to clean house and replace the management in the Lake Wales store! PERIOD!!!! Especially if this is literally their home location!! Boo Wawa!! Boo to the management and to the ownership!!! You lost a lifetime customer!!! Way to go!!!

I’m 42 years old and have gray hair. I shouldn’t have to pull my Id out of my wallet on a daily basis. You just lost a customer for good.

Every time I go here there’s always an issue with an employee named yazmin. She is highly rude, unprofessional, verbally combative. I’ve spoke to the gm once and filed a corporate complaint for the second interaction. The store gm and corporate has failed to contact me regarding the situation. After being insulted, yazmin deliberately try to mess with my food, and failing to reach out with an apology or resolution, I won’t be returning to this location.

Nice place to grab a quick breakfast that is fresh, fast, and made to order. The coffee and the milkshakes are great, too. There was plenty of seating outside to enjoy our breakfast. There is very little wait time for our meals. The bathrooms were clean.