Dunkin' - Lakeville

Got 12 donuts here. Staff was super quick and very friendly. Always a great time

Coworkers took more time to talk to each other before they made my strawberry smoothie.. lazy and will never return again.

Drive thru very fast and drive thru person was nice. This location is sort of strange with the drive thru be careful.

I've been visiting this Dunkin' location daily for the past month, hoping for a positive experience, but unfortunately, my encounters with the staff have been consistently unprofessional and disappointing. Communication has been a major hurdle, as Nada seems to have difficulty understanding English. Once, I simply requested a cup holder, and she handed me a cup of water instead – a clear indication of the miscommunication issue.Moreover, the service quality doesn't end there. Despite ordering plain stuffed bagels, they are consistently served without being warmed up. It's frustrating when a simple request isn't fulfilled correctly. The coffee cups are another issue, as they consistently leak coffee, leaving my car in a constant mess.I'd like to mention one staff member, Sam, who does understand English well, but even she managed to mess up my order. These repeated instances of subpar service are tarnishing the reputation of the Dunkin' brand. While Dunkin' may not be known for extravagance, the poor service from the staff here is bringing the brand's name down even further.I hope the management takes these concerns seriously and works towards improving the quality of service at this location. Customers deserve a better experience, and it's disheartening to witness the potential of a well-known brand being overshadowed by such shortcomings in service.Overall, my time at this Dunkin' has been far from satisfactory, and I hope my feedback helps in addressing these issues and enhancing the overall customer experience.

Exactly what you would expect from a chain Donut shop. Donuts where fresh coffee was good.