Jimmy John's - Lakewood

Absolute terrible service and management, made me wait for 2 hours on one sandwich delivery while nobody knew what was going on or called and updated me on anything even after calling them and being told several different things multiple times

Gave me flat whole wheat bread when i ordered a sub, also no mustard packets included. Miraculously, the got the toppings right, but not the bread type

Almost an hour ago ordered a sandwich and two blocks away from the load. fast.

Somehow my internet order didn't go through. After an hour of waiting I checked my card balance and noticed I wasn't charged for a sandwich. I was SO hungry. I am 7 months pregnant and hypoglycemic. I dreamt about eating a sub sandwich the night before, woke up chewing on the blanket ha! So I craved this specific meal like you would not believe. I ordered from Jimmy John's. After I saw my order hadn't been placed I kind of panicked. I was inordinately desperate for this sandwich. I called a half hour before they closed and Chesterfield saved my night. Literally, if you see this review: THANK you. I didn't want to freak you out on the phone but I was so relieved I was getting the sandwich that I sorta sobbed after the call from pure relief. Pregnancy hormones are no joke, guys. Anyways. Sandwich gets here right on time. I got a veggie with a bunch of customizations and the sandwich was PERFECT. Bread was soft, veggies were fresh, sauce was dripping off of everything because I ordered extra sauce...I am telling you, I had a spiritual experience tonight. Best sandwich ever. Better than I had hoped. Better than I had dreamed! Literally!

If i could do no stars i would. Driver hit my car door while i was parked buckling my 1 YEAR OLD son in carseat and acted as if nothing was wrong!!!! Called store and all they will do to driver is talk to her! Apperantly they cant do anything to consequence or give employe name for corporate!! Does my son have to be dead for this too be a deal?