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Feedback gevenFantastic experience and atmosphere. The team were friendly and accommodating and did a good job of serving in a timely manner. One downside was a request for swap from rice to salad and plantain with the vegan meal was missed but that aside greet service. Drinks were enjoyable and the portions generous. As a large family of Jamaican/British and African American heritage we thoroughly enjoyed the meals. Thanks to serving staff; Indiana, Nyemar, Ayaje, Mimi, Elia and management Paul.
Called round for weekend lunch. Took 10 mins to even take a drinks order then another 10 to take food order. After we had sat for an hour with no food arriving, we paid for drinks and left. The restaurant wasn’t that busy and we both ordered the weekend set lunch so should have been easy. Serving staff clearly short handed and untrained but manager could have helped out but clearly felt that was beneath her so she just swanned around looking self-important. Our frustration made worse by people ordering take away getting served before us.
Don’t bother with this place! markethouse used to be one of my favourite places to go for drinks and snacks and a boogie now it’s just a boring eatery without happy hour cocktails and to be honest not much to write about as obviously ownership has changed yet again and it’s lost its appeal! I emailed the place to enquire if they still offered happy hour as I booked a table for drinks and never received a reply??!! Very unprofessional as i traipsed out of my way, I live in Kent, for them to say they don’t anymore!!! Could have saved me and my friends a trip down! Really don’t understand why they didn’t feel the need to respond to my emails? It’s almost like they have hung on to covid times and excused themselves of needing to uphold a minimum form of professional business ethics . Well good bye from us until you bring back the original market house vibe you won’t be getting my money or the many others I know who loved this place before you got rid of the perks it had to offer. What a shame!
Terrible service, food was below average. Had to wait at the door around 10mins to be seated. Then to add insult waitress got our bill wrong presenting us with another tables bill. Appalling!
The restaurant has a fantastic atmosphere, but the menu could use some improvements. The staff were friendly, but some of them could work on their manners.