The Wellesley - Lambeth

I went here with a group to the cigar lounge. The service was attentive. Of course it is pricey, but the food is not bad. I probably would not go here if the head of group didn't want to smoke cigars.

Hotel is lovely. service is fine. but don't give them ur credit card because they will go all out of charges as soon as u leave. The next day I was charged for bottles from the mini bar, even though i told them that I put the bottles in the wardrobe.. because I used the fridge for my own juice bottle. They still charged me for a few bottles that i didn't take they didn't even bother to get back to me or reverse the charge. outright theft!

I have a slight issue with this restaurant. We went there for a cigar after dinner, and just the two of us each had 2 cigars at £100 each. Other items on the bill brought the total to £504, which wasn't the problem. The issue was that as soon as you sit down, they bring you nuts and olives that you didn't ask for, and they charge £19.50 for it. With the 12.5% service charge, it brought the total to £21.93. Really????

I will not be returning to this restaurant. The service was terrible and the staff were rude and judgmental. They require a minimum consumption of £25 per person before even greeting you, which makes you feel unwelcome. My martini was made incorrectly and had to be exchanged for an espresso martini. Additionally, my Coca Cola was forgotten and took 35 minutes to arrive. The bill was incorrect, charging me for the martini I did not drink, but was eventually fixed. When I expressed my dissatisfaction and refused to pay the service charge, a bartender argued with me about the cocktail. The staff clearly needs better training in handling customer complaints. They should engage with customers more and ask for feedback. Speaking Italian amongst themselves was also off-putting. Overall, I did not appreciate the treatment I received and cannot recommend this place. I suggest trying Four Seasons or the Arch bar at Intercontinental Park Lane instead.

We ate very well Prices in the average, full menu. Educated and kind staff. Great location original and particular. I definitely recommend it