Hacienda Don Cuco Mexican - Lancaster

Food was fantastic, the drinks were fantastic. The vibe was great, staff was on top of it. The food 10/10

I'm a loyal customer of your establishment. Last night me and my friend. Had dinner and drinks to celebrate my birthday. The food was great!! The service was awful! The young waiters name is on my receipt. He was our waiter one time before and he provided awful service then too. I thought the first time was because he was new. Well I assumed he was new because that was my first time seeing him. Last night he served my friendsmeal before me. I had only gotten my beans and rice. He never came back to check on us. I had to ask several other waiters to please check on my food and or ask my waiter to come. My friend had finished eating. About 15 minutes after I got just the rice and beans, my fajitas had arrived. Normally I leave the restaurant happy and pleased. Last night I left very upset. The waiter can not multitask, he needs much more training on serving food and dealing with customers. If I come back I DO NOT want him as a waiter. I'm not being mean, I understand he's young but we spend good money at your restaurant and frequently. I left my name and number with someone at the restaurant today Hopefully someone will get back to me.5/17/24

Went into have dinner with my family tonight and a female who was at the bar walked past us and was cussing in front of my children, her mouth is disgusting and we asked the gentlemen who she was and he told us she was a manager and looked stunned and he really didn’t know why to say, and the other tables around us were shocked she spoke like that in front of children,it’s one thing to cuss but not in a restaurant where there is people eating and children present, we will never be back we got up and walked out

Table was sticky not properly cleanRestaurant was emptyFood had no flavorSalsa and chips had no flavor so I had to add onion and cilantro which I came to find out it would be charged, separately $1.50 for cilantro and $1.00 for onionI also asked for another order of tortillas and for three store bought tortillas I was charged $3.50My steak picado had very little meat and 1/2 had big chunks of fat for a price of $25.00; no Mexican flavor, more of a mix between Chinese seasoning and American beef strew.It was never disclosed that I would pay an additional fee if I chose to pay with a card vs. cash.You don’t see all the hidden fees until you get your bill.

After many years we decided to visit this restaurant and we were disappointed ?.Waited far too long for service, food.and even soda refills. If you want faster service for Mexican food please go somewhere else.