Heritage Lancaster

Very nice for the cost, breakfast was better then expected.Rooms: Small and missing a sitting chair in the room to read in.Noteworthy details: The toiletries were very nice!

I was told that corporate policies that they don't clean a room for. Make guest feel like farm animals I would not stay at this hotel. We stayed for 3 days and never cleaned the room once. We had our towels that we used in our room . We had to asked for clean towels every day.Rooms: Never cleaned my room for 3 days.DisgustingNo

Everything about this hotel was pleasant. It was clean it was carpeted beds were soft, shower pressure amazinggggg staff super sweet and the pool!!! Was so clean, relaxing everything we was seeking for our labor day. Breakfast!!!!! Oh my goodness it was amazing!!!!! The staff that morning went above and beyond to accommodate my son and I and I can't thank them enough. I wish I would have stayed another night but wanted to check out the area. Do yourself a favor stay here! For peace and quiet and good fooooood.

Adequate...food was ok, room was OK, Staff was wonderful.

The hotel is clean and very outdated, they need to replace the mattresses, had to put a pillow behind me so I wouldn’t roll out. The toilets are very low. More importantly the man at the check in WINDOW was extremely rude, sitting behind his desk across the room asking your info while everyone in the small area can hear your info. Will not visit again.