Chili's Grill - Laredo

Great food and service, your food comes fresh and fast

Server was very attentive and kept asking if everything was okay. The food was good and fresh.

The experience I had at the restaurant overall was great. My first impression was that it felt a little unwelcoming. The hosts doesn't sound very comfortable while greeting us. The gentleman could have just been nervous. He was helpful later in the story. We had a table for six, and the light fixtures were flashing over our heads, which was distracting. I asked the hosts to switch us tables. He was quick and nice enough to handle the issue. Which made me feel comfortable overall. He had changed the light setting, which stopped the flashing light. The atmosphere was a little confusing, to say the least. The songs that played did not fit at all. I can only assume they had customer select the music. Other than that, it didn't seem too bad. The servers at the restaurant were on fire, attending to us every feel minutes. Very respectful and understanding. We had ordered some margaritas, which came out amazing. I ordered an appetizer that came with wings, material sticks, and some type of egg rolls. I definitely recommend you try them. You can't compare them to any other. My family ordered their food, and everything came out amazing. I had the half rack of ribs, which are to die for. I have yet to find a restaurant that can make ribs that good. I know chili's has been around for some time, and some may have had back experience in the past. With the current team and managing staff, you will away have a great experience, and they will handle any issue you may have in a professional manner. I look forward to eating there again. Thank you for your time and the excellent meal.

I'm not sure why they took off Chicken Crispers off the menu. I knownits been a while but before we ordered them we could still get them. Today we were told they no longer make them. Sorry Chili's but you took away the only reason I went there and replaced them with these sad things...

The good: The Bacon Ranch Burger packed some great flavour. We enjoyed the atmosphere and our cocktails were delicious. Choc cookie for dessert was okay. The not so good: Service was okay. Our table as well as other tables around us got the wrong orders or missing items on orders. In the end, the Manager corrected it and apologized. When we entered, we had to report a huge puddle of water on the inside at the entrance as there was no sign to warn anyone of this slip hazard.