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Feedback gevenMy son has food allergies but we wanted to go out as a family. We knew it was a risk but it was worth it. We brought our own cone and the staff were able to use my son's allergy free cone so he could enjoy the outing with everyone else. While everyone was enjoying their ice cream one of the staff offered us a pup cup so our Great Dane was able to enjoy as well. Thank you to the amazing staff for allowing us to partake on a simple pleasure that most people take for granted. Please know we appreciate you!!
I visited a Twistee Treats last year in Orlando and have wanted to go back since. Since we don't have one near us in the Carolinas, I had to wait until I was back in Florida. I finally got it again today and it was just as good as I remembered!!
Love twistee treat but the last 2 times I came the girl with the redish curly hair. She rushes you and barely listens to what you have to say and the ice cream has not been made the best either. She needs better customer service skills especially if she is at the window. (7:25 Friday 8/19) whoever was at the window.
We come at least every other week up until about three weeks ago. I ordered a twister with Reese's and cookie dough. My husband ordered a banana split twister after being told. It was possible. He ended up getting something that was slop and looked nasty. The kids working fought back and forth with him and then finally agreed to make a normal Banana split but again by the time he got it, it was a melted mess. I got home and tried eating my ice cream and choked on a piece of plastic. I thought that's okay things happen and thought I would call, you can't even call the location. I still have the ice cream in my freezer with the piece of plastic taped to the cup but because I didn't know I was going to stop I didn't bring it with me when I left. The kids working at the time refused to do anything because I didn't call and tell anyone and didn't bring it with me. So please tell me how much sense that makes when you can't even call the location. I'm so glad that my 2 year old didn't get the bite I did because we would be having a different conversation.
I Asked for banna spilt no banana they gave me brownies it was good. And I asked every topping for the banana split and they only gave me ice cream, whip cream, and peanuts and I go back to the window and ask for the rest of the topping and the worker said they don't do for banana split even though I go every week I go to twistee treat and always get banana split with everything. Very BAD service