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Feedback gevenNot sure whether it was a bww in general, but the few las I went in florida the service was terrible and this was not a take. waited for over 20 minutes to wait for a waitress to take our order or at least drinks. the worst part is to see the people who came after us are served in other tables. No one came to get up and get away.
Friday night at 5:30 a.m. and the host told us that I can put them in 5 minutes. we waited about 20 minutes for the people to come in and sat before us, some of them were called with names. we went back to the writing and asked if you didn't want to sit down, she asked for our name and told us that it will be 30-40 minutes. we told her we've been sitting there for 20 minutes and they originally told us 5 minutes. I'm sorry we wait 30 minutes. empty tables throughout the restaurant. we have upset the restaurant when it was birthday of my daughter and we had planned others dinge. ends up going where and reorganization plans. he was just laughing when we got out. complete müll.
I had waited for 10 minutes to sit well with, although there was hardly anyone in the food. Our waitress came first after at least 20 minutes from us who sit there.(My man and I) she asked if we had still helped, but she was our waitress and said she was back and check. 10 minutes later she comes back and only asks what we want to drink. we ordered two beer and forgot to tell the appetizers what was a big mistake. After we finally get our beers, go past another 10 minutes after and she asks for our order: 10 boneless and 10 bones in wings with horses and chips and queso as appetizer. we waited at least 40 minutes for our appetizers and our wun came less than 5 minutes. never came to check us between us or was asked about another round of drinks, but after we sit there for 40 minutes with only beer, we did not want any other round anyway. we just wanted to go. So we took most of our foods to go, my boneless was cold anyway. the waitress was very unhappy or apologetic and simply rude, although I never showed a posture. about 30% but she didn't deserve it. we had parked at five guys and wanted to go there because we had food in the car, but thought that bdubs might take 45 minutes. big mistake, we were there for at least 2 hours. I don't understand, there were hardly tables occupied and there were 4 Diff waiters standing together from the computers. if our waitress was at least nice thoughts about the long waiting times and even once apologised, it would have cost a lot. never come again.
My friend and I came to this facility to eat wings after a day to buy for college stuff. we entered the place not occupied with the dining room and were told it would be a 20-30 min wait we do not wait for long so we waited. 30 minutes went by and we sat then we waited another 20 minutes more until someone came to the table to ask us what we wanted to drink and during this waiting period we saw our waiter laughing with their staff instead of visiting us. when she took part in us, we ordered an appetizer to come before our meal, the wings and the chicken sandwich. after that it took 10 minutes until the drinks came to us. the whole time we sit, she just came by once to refill our drinks throughout the dining room experience. even if we wanted our appetizers before our meal, it came out with our meal, and at this point we didn't want the appetizers anymore, since our food came with him. Once we finished eating, it took about 20 minutes until we finally got our neck by going out with others next to the counter. I just wanted to write this review so that maybe someone can recognize the problem and make it a better experience for other customers in this device
The table we were seated at wasn 't cleaned properly, still had crumbs of food from the last customers. Waited over 40mins for our appetizer (chips and queso), just to get our main order 5mins later. Our waitress didn 't check on us or apologize for the delay. When we got our appetizer, we informed our waitress that we were dissatisfied about how long it took and her response was well I got it as soon as I could... and walked away. My wifes food was cold but mine was fine. I 've been to many BDUBS this a first being dissatisfied. We will not return to this BDUBS location and would not recommend to friends or family.