Ruby's Diner - Las Vegas Strip

Our service was excellent due to our amazing waitress

Everything a diner should be. Burgers and fries were amazing. Servers absolutely delightful. Portions very generous, so much so a lady was trying to get rid of her tater tots as there were a ridiculous amount in a side order.

I love this location; but I was very disappointed in the food and service. The kitchen staff messed up my order making it basically inedible and the server seemed indifferent, bothered and too busy to assist with anything other than delivering the check quickly to get me out of there. Shame is, I loved the locations outside the airport, and really hoped for a decent experience here. This is one of the inherent dangers as a restaurant when you hand your brand over to an airport operator. They really struggle to recruit top talent and maintain quality standards that guests are used to on the outside.

Waited 25’ in the line for them to say they do not serve breakfast at 9:30 . Too hard for them to say it before we wait stupidly?

If you order food from this place to go be ready to get your food and get the heck out of the restaurant. Food OK, staff very rude and no signs warning that you will be embarrassed if you dare try to eat your food out of your to-go plate at the table and wait for your plane for 20 minutes. Will not be eating here again not worth dealing with rude stuff and plenty of other restaurants to choose from would not recommend others there to relax or else the waitress might get rude and in your personal space and embarrass you not even realize that you paid 20 something dollars for your grilled cheese and coffee from her restaurant. This treatment at this Las Vegas restaurant made my food not enjoyable but I enjoyed all the other restaurants I ate at out here this trip.