Tgi Fridays - Las Vegas

We had lunch this afternoon and the service was awful! The food was good, which was the only good part of our experience. Our troubles began when we approached the host and had to greet him multiple times before he acknowledged us. After we were seated, we ordered our food and drinks. Unfortunately, we were not offered refills, so I regretted asking for ice in my drink. The real issue arose when we requested a to-go box and the check. The waitress placed it next to me instead of my husband, which made him feel embarrassed as if she thought he couldn't afford the $52 bill. To make matters worse, she accidentally dropped the check on the floor and then tried to hand it to me after picking it up from the dirty ground. The final straw was the awkwardness over leaving a tip. We felt pressured to tip, as not doing so could have reinforced the waitress's perception that my husband couldn't afford to eat there. However, her poor service didn't warrant a generous tip. In the end, my husband left a 15% tip out of pride, even though he felt she didn't deserve it. It was Veterans Day, and my husband, a 20-year veteran, just wanted to treat his wife to lunch. We have no plans to return to this restaurant. If we had complained to a manager, we feared it would only make matters worse and be seen as a ploy to get a free meal.

If you have the opportunity, ask for Jay! We have three young children and this man went above and beyond to make them feel special. He was an amazing server! The food was also excellent. Thank you again, Jay!

The dining experience at this restaurant was very enjoyable. We ordered a full rack of BBQ ribs and they were delicious.

Service of our waiter, steven was excellent. I had the steak and lobster special and for the price it was only avarage. the steak was a little hard and lobster was okay. there was a little excitement with another who required security. the manager and staff including hotel security have handled the situation calmly.

Had never been here before; strolled up and immediately took a seat. The location was pleasant, and there were numerous TVs installed throughout with a wide variety of sports channels. The waiter quickly took our drink order, brought our drinks to us, and then quickly took our dinner order and delivered it. It was delicious and spicy. bought a delicious dessert. The dinner was tasty, and it was nice.