Ledo Pizza - LaVale

The way the owner treated my family during our visit (a party of 15 that had made a reservation two weeks in advance) was appalling. After a few interactions, he made us feel unwelcome and even commented, “don’t linger too long.” This isn't my first negative experience here; they have also overcharged my bank account in the past. When we went to address the issue, the waitress had us write down all our information and said, “the owner will call you later about it.” Someone needs to take charge of this place because this owner clearly does not know how to run a business.

He also insisted that we couldn't purchase a 4-liter bottle of soda and had to buy it by the glass instead, which would require us to pay for refills. Feeling unwelcome, we decided to leave since they were clearly overwhelmed with only two people on staff. The manager was incredibly rude, although the wait staff seemed sympathetic. This experience left my son and daughter embarrassed, and honestly, I think the manager owes them an apology. We won’t be returning to Ledo's again. Special thanks to the young man at Little Caesars for helping us with five pizzas and a 4-liter soda!

Despite the owner's ignorance, I want to highlight the exceptional service from the rest of the staff. The waitresses were incredibly friendly and accommodating. They apologized repeatedly and treated us with kindness from the moment we entered until we left. It's unfortunate that they have to work for such an ungrateful owner. Ledo's used to be our family's favorite pizza place in town, but after this experience, we will never return.

The owner is awful, absolutely zero costumer service!

Good food, but not excellent. The service however is excellent. The waitress was very attentive, and exact in our orders. A pleasure to work with.Kid-friendliness: We had 2 kids in our group. They were well taken care of.