Mcdonald's - Layton

Order taker said they was closed for another hr then they started letting other people order. Ridiculous

The few times i’ve had a problem with this McDonald’s they’ve always made it right through coupons. So don’t be afraid to send feedback to them if your order isn’t accurate or something!

I order on the app, it takes my money. I get to the restaurant and they say system has shut down and can’t do anything about it? Also the food and service are terrible at this location. And your gathering of workers out front are lovely as well.

I called and asked if they sell hotcakes and the woman over the phone told me to stop calling them! She said this was the 6th time I've called when I haven't even called this place before, horrible

So usually I wouldn’t be so harsh to a restaurant, but we sat in the drive thru for like 5 minutes with no response and two different cars had driven away for this but we had placed a mobile order and couldn’t change locations or cancel it. We drove up and saw a man at the first window and after he looked at us (with an airpod in) he walked away. More than once. We went back around to try again, he was the only one with a headset on and was not answering, and we went to the next window this time and waited an extra few minutes waiting to even be noticed, (we did not honk so I’ll admit it’s harder to see smaller cars at night). But I’m literally waiting for my food still WHILE writing this. And I understand sometimes the food takes a while to get when understaffed for late night shifts. We just got our food, the fries aren’t hot (which again happens. As I’ve worked a McDonald’s before) we were there from 12:27 (I know because we were driving and I was checking to see if it was open). I’m just not exactly happy with this experience. However I’ve had previous good experiences here which is the only reason I put a few more stars than one. The atmosphere I didn’t know how to answer as I’ve never stepped foot inside since living in utah.