Whataburger - League City

On my most recent visit, I specifically requested no onions, and when the staff repeated my order, I reiterated that I wanted just tomatoes and avocados added. I hoped there was no way they would include onions since I have a personal dislike for them; while I'm not allergic, I haven't eaten them in ages and can't stand the smell or taste. Unfortunately, I chose not to call this time because the last two times I did, they insisted I return to have the order fixed. If I wanted to waste time driving back and forth, I might as well be an Uber driver! As a fast-food chain, there should be a level of accountability for delivering the correct orders. When I opened my bag and caught a whiff of onions, I hoped it was just from the surroundings, but when I checked my sandwich and saw onions inside, I couldn't even bring myself to take them out. The thought of it made me feel nauseous.

I wouldn't recommend visiting this place after a football game. The drive-thru line was extremely slow because many kids were heading inside to the dining room. When we finally got our food, it was cold and the shakes were warm. However, I must commend the staff; they were doing their best. At one point, I considered calling Whataburger since it's not exactly budget-friendly and I ended up bringing my family subpar food. But ultimately, I realized it was my own fault for not choosing the location across town.

The main drawback of this location is that the turn lane into their parking lot gets backed up after 4 PM on weekdays due to heavy traffic at the intersection. However, it’s definitely worth a visit in late October for the featured menu item: the chilicheeseburger, served with a generous side of Fritos chips. I even ordered three of their junior chili cheese burgers to take home! The total came to $18.80.

This was such an awful experience. To start I waited in the drive thru line for 45 minutes! No that is not an exaggeration. Then, I get to the intercom to order and nobody answers for an additional 10 minutes. So eventually I drove forward to order andpay at the window. After waiting an additional 5 minutes I decided to walk inside and get a refund because this wait time wasabsolutely ridiculous for (get this) fast-food. The workers had the audacity to argue about me in front of me while trying toget my refund because somehow I was in the wrong for clearly whatever inside reason they had. I didn?t even get a receipt when Ipaid so I didn?t get a full refund either it was about 15 cents short. (Not anything to crow about but still). Mind you this isfor ?fast-food.?

Sitting in the drive thru fir 20 minutes is unacceptable! This isn't the first time either, it seems to be the norm. I won't return to this location again. I will drive by and go to Kemah or Webster next time I want anything from whataburger! Theydidn't even take the order correctly!