Graveleys - Leeds

One of the employees at the restaurant made an elderly woman go to the other end of the restaurant to collect her dinner from the counter, instead of bringing it to her. The staff member walked over to her to inform her, rather than bringing her the food. This kind of service is very poor, showing a lack of manners and respect for customers, especially the elderly.

I went Christmas shopping and found this restaurant to be the least busy. Unfortunately, I soon discovered why. The prices were high, the food was tasteless, and the service was mediocre. We ordered fish and chips, sausage and chips, curry sauce with mushy peas, and a side of onion rings. The fish was average, the chips were not crispy, and the mushy peas and curry sauce were watery. The worst part was the onion rings, which tasted like cheap frozen ones. I was disappointed overall, especially since it's not difficult to make fresh onion rings in a fish and chip shop.

This is the 3rd time I have been in the past month with my family at just before 7pm and they refused to make any fish cakes. The staff are appalling the money they are losing the business due to laziness of not wanting to cook. I have been going to this fish shop since it began in Leeds market. I will not be going to the white rose one ever again !

Graveleys are a long established Fish and Chip outlet, originally located next to Leeds market, before opening a fast food outlet in the White Rose Shopping centre. Although only a small cafe style seated area up in the food court area, with a limited menu, the Fish and chips are up to Graveleys excellent standard, with golden brown fresh chips and lovely flaky white cod cooked in a crisp golden batter.

Attended at 5.20pm on 20/3. Served by one young lady who was pleasant. One other member acting quite childish with other staff members and talking slow. When I asked if my fish butty special came with chips..it did say on the board it did. She said it did not and was quite blatantly rude. She then continued to talk to a colleague , clearly about my query. Apart from this childish behaviour the food was great. I did not bother challenging it...what's the point.