Reserveer nu
Feedback
Feedback gevenDuring our holiday in England, we stopped by this restaurant on our way back to Leeds/Bradford airport. The burgers we ordered were delicious, perfectly cooked and flavorful. The hand-pulled beer from Kirkstall brewery was fantastic, clearly well-maintained. The standout was the young woman serving behind the bar (blonde hair and glasses). She was incredibly friendly, welcoming, and a wonderful representative of the pub. We will definitely return and I highly recommend it for those seeking fresh, well-prepared food and a good pint.
Came to Otley to see a band had a couple of hours to spare so called in for a drink something to eat. Was told that they had stopped serving food because they had a private function on,so just ordered a pint. However,no sooner had I got my pint,a member of staff kindly said the cook would do me something ! Had a burger proper chips it was fantastic. The beer is excellent the staff are so friendly helpful,I cannot recommend this place highly enough. If you ever find yourself in Otley,go there !!!
We asked to speak to the manageress this evening when one of our 3 meals didn't arrive and my wife ended up eating alone. We had already finished when her meal arrived. Not a perfect evening. The waitress was apologetic and friendly but nevertheless, we thought some sort of gesture from the manageress would have been appropriate. The waitress informed the manageress and told us she would come to speak to us. We heard later in the evening that the manageress didn't want to speak to us and just went home. What a great attitude. Hardly professional and certainly not client friendly. As a result a very small issue has become a matter of principle and a large insult to us. With this type of management quality I fear this pub with have a short future.
Great home cooked food. You could tell nothing on the plate was frozen. Really surprised, but really impressed. We both had the stake and ale pie.
We visited to have an early evening meal, having seen the variety of dishes on the website. Sadly the menu offered was very basic, with hardly any of the dishes on the website it was essentially just 'take away ' food. There was little apology from the bar staff we had already bought our drinks before seeing the menu (we would have not ordered if we had realised how the poor the offering was). Also very poor attention to Covid precautions no contact details taken, our table had not been cleaned since he ast occupants, and we didn 't see any cleaning taking place while we drunk our drinks. This is stark contrast to our previous visit where the Covid precautions seemed to be taken very seriously.