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Feedback gevenBenjamin, Hayden, and Jake gave me outstanding service. My perfect time at Wests started when I walked in and was greeted with a beautiful smile by Benjamin at the front desk. I then sat down and was approached by a kind hearted Hayden who asked if I needed anything at all and it made me feel extremely comfortable and welcome. After winning several dollars on the pokies, Jake then proceeded to give me money and congratulated me on my winnings at the cash box and said I was more than welcome back anytime! Overall my experiences at West Leagues Club was the best experience I have ever had at any club in Sydney. All three staff should be congratulated on there customer service. They have made me appreciate the glory of the Franchise!
Very nice venue....staff and facilities excellent....venue has been renovated recently......food selection is very good. Plenty of parking at the facility. Very generous discounts on food and drink if you join.....Membership very reasonable prices to achieve the discounts. Make sure you check when NRL games are on, as football stadium is next door and parking might be an issue during these advents.
Really good food at the HUB. Cant fault the food at all
My experience at Wests was absolutely outstanding once again. After my second experience in a few months, I was beyond proud of two particular staff members! Madison and Gabrielle were optimise what a hospitality a staff member is. I was greeted with the biggest smile from them and they were so happy to help me find the Waratah Room within the club. They were so kind one of the lovely ladies even showed me where the room was. I felt so proud to be a member of Wests Leagues Club that I have taken the time to write this message in order for these two ladies to receive the credit they deserve!
Last night. We ordered 5 Tbone steaks on the hot stone, one of them was off and stank, 5 of us tried the steak and agrreed it was off and stunk, next table lady also had the same issue, they gave her a new one and it was still off, this time she refused to eat. Next to her table also said the same thing. 3 tables had the same problem, when we told the supervisor and the chef they just shrugged their shoulders and said their steaks still fresh coz of the use by date was not over yet. We asked them to taste the steak for themselves but they refused. If the steak was within the use by date, clearly it wasn't kept properly. That was terrible kitchen. Not going back and not recommended.