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Feedback gevenMy partner booked the hotel for my birthday. When we arrived the interior was stunning, with open fire and lovely wood on the walls ,. Then we checked in at reception and we was given our room key and Told that our room had stunning views of the South Downs. On the way to the room, the hotel showed itself in the true light. Carpets badly Threadbare in places. When we finally managed to find the room we had trouble with the key normally it’s a card not an actual key). When we got into the room we where taken back by how scruffy and dirty it was. The bathroom was so old, no toilet roll holder. The bedroom was dusty and the bed was so noisy when you sat on it that you tried not to move. The small tv was right across the room I had trouble seeing it. The two lamps above the bed had no light shades and one of the bulbs didn’t work at first. And several cracks in the ceiling. Everything in the hotel needed some attention . The swimming pool was badly maintained and again shabby. The following morning there was no cooked breakfast which in all the hotels I have stayed in have this option. There was hardly any staff. The hotel could be such a beautiful place if it was cleaned and money spent on it. would not stay there again. The only good thing was the stunning view of the South Downs from the window.
Like stepping into Harry Potter's Hogwarts! I stayed here whilst exploring Lewes. It's so comfortable. Old fashioned slightly threadbare but so relaxing. 100% delightful.
Our visitor from Europe liked this genuinely old pub until the food came which was really pretty ordinary. By all means have a beer, but find somewhere better to eat,
First time I have eaten in this hotel/restaurant for years . It's not changed grotty surroundings , scruffy staff and food which was ok . For what should be the premier hotel in Lewes it's a disgrace , dirty floors with breakfast cereal not swept away and glitter from either a party or new year. Never going back .
The food is delicious. The management is also very polite.. they seeve very good food.. the place is also veey great..