Crumbl Lexington

I look forward to new cookies every week. its fun seeing which ones I want to try and they are huge.

The cookies are delicious but this one is a little inconsistent. I got a massive cookie one time and a tiny one the next?still some of the best cookies I’ve ever had!

Our order was completed quickly despite having to make a substitution. Everything was delicious! All of the staff were friendly and we learned several had come in to make sure there were cookies on a busy Friday night.

There was not enough caramel and chocolate on the Twix cookie, the sugar cookie was smaller than what it should be and had a very thin layer of frosting. The oreo birthday cake cookie did not have a swirl, and the frosting looks like it was just thrown in there. The only cookie that looked good was the confetti cake. In addition, there was no sticker on my box for my doordash order. As a former employee of Crumbl, I am very disappointed with this location as I know how the cookies should look and that every doordash order should have a sticker on it. Unsure if I would go here again.

Cookies can be good WHEN they are not sold out. Customer service is ALWAYS trash when i come Here and the over whelming amount of people makes it 10x worse … i love the cookie but for the price we pay the customer and experience could be a lot better