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Feedback gevenI went into the ER by ambulance for extreme pain in my pelvis and numbness and cramping in my arms and legs. I was seen by Dr. Conrad and he “joked” about how not too many people come by ambulance for period cramps and I was probably doing it for attention. I’m not sure how I was supposed to stand up let alone drive to the hospital when I couldn’t feel my legs. I realize he was joking and maybe just trying to make me feel better however it left me feeling like I wasn’t being taken seriously because it was period related. Especially after reading all the excellent reviews from other folks who came in for abdominal pain and were treated professionally without any “jokes”. He did not give me any sort of diagnosis beyond “period pain” and suggested I take some ibuprofen next time.On the bright side, the nurses and the rest of the staff were excellent. The nurses took amazing care of me and made me feel very comfortable. I was also seen quickly
I was treated in emergency on Sunday April 16 between 8:30 and 3:30 for extreme abdominal pain and excessive vomiting. The staff was phenomenal. Very caring professional and knowledgeable. Except for the lengthy stay my experience was stellar. I can go back to Seattle as scheduled. Thank you.
I arrived with my wife on Kauai on 10.15.2022 to celebrate our 24th anniversary the next day. I woke up with a mild stomach ache that got progressively worse through the day that by Tuesday noon we headed to the ER. The folks at Wilson were great, ran the necessary test to diagnose the problem with recommended course of action. I was admitted, had addition tests, I clearly understand the situation, how to manage it and the actions I need to take for my longterm health. They truly live up to their mission statement, Wilcox Memorial Hospital is a nonprofit hospital whose mission is to serve the Kaua'i community with accessible, quality health care that surpasses expectations. Our values are focused on service, integrity, collaboration, community, innovation, compassion and excellence for all patients we serve.They truly live up to the mission...and exceed it!!!
I would like to thank the CEO and CFO of Wilcox Medical Center for having the faith and the funds to fulfill the vision of Dr. David Rovinsky. I am now a home run thanks to this skilled surgeon, your staff and the care I received.Martha IngallsMaui, Hawaii
Review is for Nurse Practicioner Jennifer Ballard. I tried to make a follow-up appointment with the doctor who initially treated me but somehow wound up with her instead. When I told her that my condition had deteriorated drastically and that my pain level had increased markedly, she told me No and that in fact my condition had improved. I asked her to please relay to my doctor what I shared with her, she did so only reluctantly. Doctor gave me a referral for a MRI and she told imaging to send the pictures to her and for me to make a follow up appointment with her. But guess what? I 'M NOT YOUR PATIENT JEN! And now, here I am, 25 days later, in absolute effing agony and terrified that I 'm going to wind up face to face with Jennifer Ballard instead of my doctor as she proceeds to tell me that everything I tell her I am wrong about everything I am feeling and experiencing. This experience has been so infuriating and frustrating. I am being ignored and invalidated.
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