Wendy's - Lilburn

Customer already drove off for waiting so long. Now I'm leaving. I was told one moment. It's been 5 mins. Time to get a new manager.

They're always quick and hot and the staff are always very nice and courteous.

I came in a little bit at night around 10 pm the guys there seemed tired but they treated me right and the service was

Great experience here. Food came out very quickly was correct. Chili tasted better than at other locations. Only complaint was the chicken on my sandwich was thinner than usual so it was a little tougher than it should be.Was nice to see the freestyle machine had all drinks available. That's rarely the case with those machines.The staff all seemed nice.We'll return to this location instead of our usual one.

Experienced poor service at Wendy's on Five Forks and Tomsmith. Entered an empty restaurant, waited over 5 minutes at the front cash register with no acknowledgment from the worker. Left due to the extended wait and observed a consistent lack of courtesy across morning and night shifts. Suggest re-training and accountability for staff to improve customer service.