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Feedback gevenI was there today. I have to be the fool, right? the manager ordered me to drive thru. When I got into the window, she muted how much I owed. ask for several, in their ugly mood she spit it out. I told her to wake up. I'm trying to tell her not to be surprised that bk goes down the hill. I'm done. Give it to me.
I purchased the family bundle today and was disappointed to find that not all the items included in the order were given to me. Despite being charged for them, I brought this issue up with the manager and was able to receive the missing items. However, the manager was rude and even pointed out that the hamburger from the kitchen appeared to have something black resembling mold. She suggested that I take it home, claiming that there was no cleaning done between customers as stated on the website.
The lobby is closed without any signage. The drive-thru service is slow and often forgets half of the order while also giving out incorrect items. It's best to avoid wasting time at this restaurant and instead look for a better dining experience elsewhere. It's time for this place to shut down.
The onion rings were perfect today - hot and crispy! Can you please let the company know that they should offer the chicken parm sandwich year-round?
This location is so bad that it's actually impressive. It's so obvious that the owner could care less about customer service or decent food. This guy, I believe his name was Martin, literally ignored my husband and I standing there for at least a few minutes. He didn't acknowledge us at all until he was absolutely ready to speak to us despite having a conversation in Spanish with two other people. Then by the time he got to me I was apparently irritating him for walking into the store.Unfortunately for you since I have time let's talk about the food. The kingfish was disgusting and not enough fish. The spicy chicken sandwich was actually not that bad if you're okay with a chicken tenders type sandwich with a decent sauce. The Whopper, the whole point of that promo, was obviously sitting there for a long time. Speaking of old food, the mozzarella sticks were absolutely gross. I would avoid them entirely. I went home and actually cooked them again in the air fryer and somehow they weren't much better which tells me the whole thing is garbage anyway. This is actually coming from someone who used to love Burger King. I guess the owner gets enough money to not actually care about how this place is run and it shows.If you don't mind having the runs for a couple of days, eat here.
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