Mike Acie's - Liverpool

The restaurant squashed all of our family's order on top of the pizza, so I called and they said they would replace the pizza and send it out when they could. However, when I pointed out that the rest of our £39 order would go cold, they refused to replace it all. I was not willing to have only 3 family members eat while 2 others waited for the new pizza or risked the whole order going cold. In the end, I had to drive up to request a full refund. The customer service skills were lacking and I will not be returning to this restaurant again.

Ordered £40 worth of food which had 20% off so more like £50, I did forget to add a pizza which we noticed when the food arrived, so I immediately ordered it my husband then says there is no garlic bread here, calls the chip shop,to basically be called a liar saying we have received the garlic bread, when we hadn’t absolutely disgusting behaviour by this chip shop and I will never order again from here.

I stopped by this takeaway on my way to pick up food for my family, which included salt and pepper chips, fish and chips, and curry rice. The service was pleasant and I was glad that they accepted card payments. The food was freshly cooked and served piping hot. The portions were large, but I have had better quality elsewhere. The fish was a bit dry and overcooked, and the portion of curry sauce was quite small compared to the rice. Overall, it wasn't the best takeaway we've been to, but it was okay.

This is the second time its happened. They're not bothered and wont go out their way to address their own mistakes. I'm another that wont be using this take away again. There are plenty of other decent local take aways. I advise anyone reading to try those instead.

Just wondering if anyone as oreded a chicken kebab from Mike and acies as the chicken was cold and staff said it was cold because of the salad