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Feedback gevenToday, I visited this restaurant and the outdoor area was lovely. However, due to the weather, we had to sit inside. We found a table that had not been cleaned and had to move the dirty dishes aside. The tables were arranged in seats of 6 for some reason, giving the place a school canteen vibe. We wondered why they didn't have tables for 4 or 2. Our food took over 25 minutes to arrive, even though it was just 2 sandwiches that we enjoyed. A young girl came over to apologize and left us a piece of cake. The cup of tea was good. It's a shame that the restaurant seems to have a lot of staff but lacks organization.
The food was very good, but the seating was a bit draughty. It wasn't busy when I went to the food counter, but the staff there didn't make any effort to serve me. Eventually, someone came from the till area, but she wasn't very communicative or helpful. I paid by card, but then the server disappeared and I had to ask someone else if the transaction was completed. Overall, not the best experience.
Has the staff at this restaurant completed a basic food hygiene awareness course? If so, the young blonde server who kept twisting her long hair with her fingers should consider taking another course. Her actions were off-putting and made me hesitant to order any food.
My sister and I called in today and were delighted to see Scouse on offer, but what a disappointment. Well and truly over salted. We really should have taken it back but we added a sachet of sugar and some of our butter in the hope it would tone it down-it didn't. We spent the afternoon buying bottles of cold drinks to sate our thirst. Really wish we had said something now. Hey ho. We won't be back.
Dropped by for coffee and cake. The miserable/bored staff on the counter couldn't have been less welcoming. Not a smile, not a thank you and no eye contact. The tea was okay but the chocolate brownies were truly horrible and overpriced. Such a shame as the location is great and the courtyard garden is a lovely little sun trap.