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Feedback gevenBooked a dinner bed and breakfast package in a superior room for my birthday. We got upgraded to the Presidential suite when they found out it was my birthday. Absolutely fantastic place. Our suite was just out of this world. Every member of staff could not have been nicer. Special mention to Damian, Lisa and Jessica. The bar was fab and the dinner was fab. In fact fab, fab, fab! Need I say more. Can’t wait for our next visit.
We have drilled to stay in this amazing hotel! the reception and concierge staff were exceptional (lisa high 5 for them especially) the total service was 5 out of 5! if they want a stunning environment, a beautiful atmosphere and beautiful eating, then this is the place to stay! I would highly recommend this for customers of all age groups so a nice stay so much, we are already looking to book another for november thanks for so welcoming and hospitable. nothing was too much annoyed and the staff went out of the way to make our break as relaxed as possible x
Fabulous hotel! the superior room in which we were was amazingly largest hotel room I ever stayed. hotel staff very friendly and accommodating. eating in restaurant for dinner and breakfast was very good. I'm looking forward to the return.
Me an 2 friends came here Beginning of December 2021. As a Christmas Present to ourselves instead of buying gifts. Upon entrance it was instant Luxury. Gorgeous inside. Spa was clean an immaculate. The service provided with direction was so kind an polite. We was given robes and flip flops. And treatments were truly relaxing and amazing! The Thermal Pool was absolutely lovely. 2 hours spent in there alone and I didn't want to leave. So Good that we've booked for December 2022 also! Can highly recommend!
We stayed at the hotel for 5 nights and as hotel food goes, it's not bad at all. Yes it's on the expensive side, but we were converting from rands. Service is great, really homely and welcoming a true indication of a top hotel. I like the fact that they make homemade dough for the pizza, not just order bases. You can really taste the difference. The deserts are delicious as well, worth the price in calories.