West Lake Chinese Takeaway - Liverpool

Ordered from her lots of times never had a bad meal food is always piping hot and very tasty Beef in black bean with green pepper mixed meat chow main are out favourites and the crispy vegetable spring roles are the nicest wev tasted from a takeaway Delivery is alway quick and staff seem really friendly

Always get a take away from here at least once a month Lemon chicken,crispy lamb and pancakes, duck dishes,soups in fact anything we order is always good

Even thou just around the corner we find this place the last place you would.want to order Chinese food from. All the meals.taste the same and the quality is just low even thou we live in oldswan we alaways order from Liverpool city centre even thou it's an hour wait

I am absolutely appalled and so upset by today's service! I called and ordered my meal when I ordered I asked for a fish dinner this does not come with gravy) a pie dinner this comes with gravy, soup and extra gravy! When my order turned up the fish had gravy on my husband is Muslim so can not eat gravy) I then called them back to ask why they had put gravy on a meal that does not come with gravy! The woman's reply was you asked for extra gravy! U then said I can't understand why you would take it apon yourself to put the extra gravy on a meal that does not cr with gravy? If I wanted gravy on my fish I would ask for it! When I asked for a new meal to be sent out she said you will have to wait untill we close as we have no drivers. I then said well what would happen if somebody called for a takeaway now do u just not serve them? And it would mean us waiting 4 hours! When I told her that this was unacceptable she then said busy you stupid b& +h and hung up the phone! My husband then called back and asked to speak to the manager and we was told he is away on Holliday! As an owner of a resturant my husband then said to her that it is unacceptable to speak to somebody In that way and it is not her buisness that will be loosing custom! Her reply was I don't care! She then agreed to send us out a full refund before 10 o'clock! We are still waiting! Over all I am appalled and as a hairdresser I will be makin sure my customers do not eat here! I would not reccomend anybody to eat here there are much nicer chippys around

Don't waste your money this has got to be worst chippy in liverpool chips warm up rice that's doesnt ever taste like rice utter vile do yourself a favour and try another chippy , staff was really rude when we returned rice and chips zero for customer service with no refund .