Kneaders Bakery Cafe - Logan

I don't normally write reviews but since this situation has occurred not once or even 2 or 3 times, but almost every time I have gone into the North Logan Kneaders, I felt inclined to warn others. Yesterday was national Pie day and I thought I would stop in and pick up a pie to bring to my staff. I went into Kneaders about 8:30 in the morning. There was a small group of people in the dining area and NO ONE in the drive through. I stood at the register for 8 minutes. I had 3 different staff look at me but not one person acknowledged my presence. They continued to do what they were doing. One person (who seemed like she was possibly in charge) looked me straight in the eye, then looked down and continued what she was doing. One staff even refilled their mug. No hello, I'll be right with you or I'm sorry we are really busy I'll be with you as soon as I can...NOTHING. After 9 minutes of standing there and being ignored, I walked out. As I said before, this is not an isolated experience but almost an every occurrence experience. I have never experienced this at any other Kneaders, which is why I have continued to go back, because I love Kneaders!!! But I will never be visiting their establishment again.

Why 4 stars instead of 5? Well, it's hard to beat Kneaders French toast! This location had 27 mins to make make my food from the time I ordered from home until I got there. Yet I still had to wait 7 additional mins for my food. If you need that extra 7 mins, just change up the available time. I would have waited another 7 mins until I left from home. Also, I ordered scrambled eggs from several different Kneaders, this is the first time they had onions in them. Not a huge deal, but I don't like onions.

We've gone to kneaders in Lehi and Orem for years. But we've been disappointed by the Logan one. We went once and the pancake was doughy. Thought we'd give it another try last Saturday. It was busy, but we waited in line for 10 minutes got to the front and the guy ringing people up disappeared. We waited at least five minutes (with more people behind us) and then left. It wasn't worth the wait for what was looking like a less than great breakfast.

It was like they decided to mess with me out off all freaking days! Everyone was so nice EXCEPT for the girl that worked drive through this morning. I called a head monday AND this morning right when they opened to make sure they had carrot cake (so this should be freaking easy for them). THEN I come in drive through and the lady was SO RUDE! I went home SOBBING! I asked for the carrot cake, she said they didnt have any and recommended other flavors (which was nice) BUT THEN I told her I called a head earlier, the girl that answered said she checked for me and they had some, THIS GIRL I SWEAAAAAAR she said “Well you must have called the wrong store because we have been working all day (it was 7:30) and we havent had one phone call”. THERE IS NOT ANOTHER KNEADERS NEAR US! And so I checked the phone number and even called it, it rang for the LONGEST time so who the heck knows what happened there.SO I decided to try again at 4, I saw they where STOCKED with the cake (i was so happy wasnt gonna write a review) but then i saw the girl put in my bag a peppermint chocolate cake, which is whatever, a mistake who cares but it is very clear it isnt a carrot cake especially with the decor. I took out the cake and clarified with her in front of another employee if this was the carrot. She said yes, and the other employee just turned away (which is totally fine) but i was so exhausted of going back in forth with them all day for a stupid cake.I will not hate on the food, it is 10/10 (if they have it in stock which is a hit or miss but i understand since they are popular) but will never go to the logan one ever again.

Logan Utah: I called and asked it a specific cake was in stock, the reply was yes. When I got there they said they didn’t have it. Is that a ploy to get me come in with the hope I will make do with what you have? No