Fairfield Inn Suites By Marriott Chicago Lombard

Nice little hotel tucked away right off the highway. Seemed to have a lot of work related travellers during the week, mostly families on the weekend. Nice pool and hot tub, but smaller, so no big pool parties! Property was clean and well maintained, staff was friendly and efficient. Free breakfast was... free. Standard powdered eggs and breads and cereals, with sausage and bacon on alternating days. Near highways, shopping and easy access to west suburbs.

I stayed in room 131 for three nights and four days. On my first night, I saw a bug in the bed and had to check the beds for bed bugs. The water was going down very slowly in the sink. On my second day, my friend took a shower and the bathtub filled with water. We told the front desk about the bathroom issues, but they did not send anyone to fix them for several hours. When the front desk staff finally came to our room, they drained the bathtub but did not offer to change our room. The next morning, I saw a dead dried-up bug on the dining table. I spoke with Lisa at the front desk about the bug and the bathroom issues, and she was extremely rude. She said that they were fully booked and that we should have taken a picture of the bug. She said that she could only offer us some points and a $30 refund. I am very disappointed with the hotel's response to these issues. I would not recommend staying at this hotel to anyone.

The property is close to the shopping centers. The pool was nasty, we found body discharge in it. I saw people coming to play in the pool that were wearing regular clothes. So imagine walking into a pool area with a man wearing his khaki shorts in the pool and then going into the jacuzzi (ugh). The property rooms was okay no black out curtains. The breakfast is basic, below average: The waffles maker was mainly used, the oatmeal pot did not work, they offer three cereals, yogurt, and the hot foods (sausage, eggs, and breakfast sandwiches) are nothing to call home about. I did not enjoy the breakfast options. Overall it was an unplesant stay.

It could have been a pleasant experience had it not ruined by the lady who was serving the breakfast on Memorial Day. She was very rude and lying about the food to people with dietary restrictions. This could lead to a problem if the management doesn't address it. Rooms were nice and clean, and the location was ideal.

First time staying here. My husband and I truly enjoyed the service and the breakfast! The breakfast was like none other hotel. Fresh warm waffles, lots of toppings. Cereal, fresh oatmeal, lots of toppings. Seriously, the breakfast attention to detail with variety was amazing. The front desk was very kind and attentive. The rooms are just a tad outdated, but beds are super comfy, bathroom clean and bedrooms clean. TV size is great. Desk area spacious. All outlets worked! The hair dryer was perfect. The room was spacious. Full size mirror to check yourself before you head out. I seriously can't get over the breakfast, I mean who has Nashville hot sauce to go with fresh hot scrambled eggs?? And salsa! Definitely opt in for breakfast and enjoy! Definitely will be returning. We had to visit downtown Chicago often during our stay, the drive was about 40mins, but honestly, stayed at 4-5 star hotels in downtown Chicago and this hotel puts them to shame! For the price your paying for, the free parking, the hot breakfast, this hotel is just AMAZING!