Subway - Lompoc

I have ordered delivery through the app quite a few times, I don't have a car right now. Every single timethey have forgotten something and/or also made a mistake w/ the food. I don't want to write a whole story of each event but this last time I was fed up. I've made complaints and they give you a free sandwich but that wasn't gonna cut it. I made my order they called to say they were out of bread. I asked if they could make them into wraps she was confused but we figured it out but I was asking what kind of wrap, like a lettuce wrap? Still confused. I just said yes. They gave us tortilla wraps which I understand you can't make them into foot longs but that's still disappointing. We have 3 meals and they forgot 3 drinks 3 bags of chips. I used a reward for a free cookie they forgot that. Also my picky child who orders the most simple one, always ends up getting all this extra stuff she did not order like tomatoes and sweet onion sauce. I tried to call to talk to a manager, no answer. I made the complaint online and get the automated free sandwich email. I recommend going into the store only.11/21 update: my daughter showed a guy the email for a free 12inch and he still charged her.

Went to order a toasted sandwich and it toasted five seconds before the employee took it out, then I said is that toasted and she said yeah you want it longer so I said please thinking it was a fluke. My husband got his toasted and wasn't paying attention. We started eating and his sandwich was cold. Brought it to her attention and she said oh well it's broken and they don't want to buy us a new one. Regardless of that clearly she knows it takes a few cycles for it to toast so just have the common sense to provide good service. Paid 28 bucks for two meals and the employee was incredibly rude. Someone get her a new oven so she can stop being so angry.

This particular subway on Ocean by the boy's and girl's club is off the chain, she was working alone an it was still clean ???? I'll be back to that one the others are wak ??

As a paying customer, I was denied a a cup of tap water. And further told that they didn't have those cups and would never get them in again. Wasn't her fault/problem.We will not go back to this location! (1206 West Ocean).

As a paying customer, I was denied a a cup of tap water. And further told that they didn't have those cups and would never get them in again. Wasn't her fault/problem. We will not go back to this location! (1206 West Ocean).