Belgo - Bromley - London

The food was delicious, but the service was a bit slow. One of our meals was incorrect, and when they tried to make it right, they only removed the incorrect dish from the bill, not the replacement.

The dinner at this restaurant was just okay. There was no record of my OpenTable booking, and I did not receive my points. Luckily, it was not busy. The manager mentioned that they do not use the OpenTable booking system, even though my reservation was confirmed. They did not seem to care about the mix-up. The atmosphere was lacking, but the waiter provided excellent service.

A very pleasant quit lunch restaurant eight or ten dinners only mussels ok chips luke warm

Belgo in Bromley is a shadow the former glory of the brand. There was nothing specifically wrong with any of it, except that my fish main meal tasted of bacon and was very greasy, but yet it felt a bit like a canteen with service to match.

Upon arrival, a male waiter allocated us a table. However he never came back to us to take our order. Therefore had to flag another member of staff to take our order. The restaurant was not particularly busy at 5.30pm on a Thursday and we only order two mussel mains and a child's meal. After 40 minutes without any food, we asked the waiter (the same waiter that sat us down) about how long our food would arrive. He went to the kitchen then came out of the kitchen but did not come back to us. We then ask to waitress who served us and she informed us it would be another 5-10minutes. We complained that the male waiter completely ignored us from the time he sat us down to then finding out the length of time the food would take. We were extremely disgusted but the poor customer service and the extremely long wait for a 3 simple dishes in a quiet restaurant. Shockingly bad customer service