Charm Thai - London

Had a great visit again . Amazingly tasty food . Attentive staff , especially Jenniy. Lucky to find a table even on a week night (Thursday) the place was packed but the service was still exceptional. I don’t understand how some of the reviews are negative !!!!!! . Try a meal , you won’t be disappointed. Enjoy .

Having lived in Thailand for over 20years I expect the same standard of food when I visit a Thai restaurant in the UK. Whilst there are some issues with getting some of the raw ingredients the taste of the food was very good and would recommend them to anyone who likes Thai food. Staff very friendly and took the time to chat with us about Thailand and the food. If in the area again I will certainly eat there again.

On the eve of our wedding we realised that we would have nearly thirty family and friends in local hotels and decided it would be fun to invite them all out for an informal meal the night before the « big day » to get the party rolling and give a chance for guests to meet and mingle before the actual wedding day. We did not want the event to over shadow the main event the following day and wanted to food to be a distinct contrast. As regular visitors to Thailand (and enjoying frequent lunches) at Charm we came up with the idea if they could host us. They immediately offered the whole restaurant to us and gave us some brilliant menu ideas that had lots of dishes for sharing. The planning was simple, the manager charming and everything easily organised. The evening of the event itself was great fun, it was very relaxed with lots of laughter and smiles and made for a memorable start to our wedding celebrations. The food and drink were delicious and even the « I can’t eat anything spicy » brigade enjoyed it. The service included the famous Thai smiles and the large and varied group were very well catered for. Thank you so much for this, I can’t wait to be back for a pad Thai lunch soon.

The starters were great, prompt to take the order but the waitress didn't seem to understand we asked for the duck to be served without the sauce, unfortunately it came 10 minutes after our meals, cold with sauce transbording the plate salty, skin like rubber and completely un-edible. Tried to tell the waitress but she just smiled and walked away. My meal was no better. I had pad see lew. Pork extremely salty which I couldn't eat. When the plates were cleared again we told a different waitress who smiled and brought the bill £96.58. Including £8.78 service charge?!!!! We went out for a meal left without eating and had to tip for the perivelege!! Honestly the worst meal I didn't have! I am a good catholic girl and eat no matter what, however I couldn't eat even half.

Hi great place the food was lovely, but i think the chap that was in charge was in a rush to get us out? We were the last 4 in there at 9.30 still eating but he was clock watching and kept staring at us ? As I said the food was great but the atmosphere was not great that night unfortunately our friends eat there a lot and said it was out of character!!! The waitresses were great too just the chap in charge seemed to be wanting to leave and as soon as we left a short while later they all out coats on and left too so we were clearly holding them or him up for some reason??? Our booking was at 8pm so not late by any means but disappointed but we will go back to see if this was a one off