Farm Girl - London

Bad communication from dismissive staff, despite poorly made drinks. On arrival, a waitor stopped the pair in front of us like a bouncer, told them to return to the queue in a shooing tone, only for the maitre d 'hotel to sit them down where they were about to sit anyway. Wherever the adminastative need is here, it is coming with inefficiency and rudeness to a pair of people who were waiting for a couple of minutes prior for no good reason, so to sit in a quiet cafe. Food and drinks were ordered exclusively online, through a slow web app my vodaphone signal struggled. £5.50 for an Iced Matcha Late. I ordered regular dairy as I 'm a cheap git, despite my preference for coconut, and was made to suffer under the waitor 's misunderstanding. I was brought fresh milk, which was clearly less fresh than anticipated as it leant an unforgivable sourness and chunkiness to the drink. The maitre d did not allow me to conclude my request that the milk seems a bit off before dimissing it and dashing off I really should have been offered a replacement, or ideally a refund based on my partner 's drink. Said partner got an iced chai, apparently sub par to the sam drink at Gails and (apparently) Starbucks. Nice ambiance, indeed ruining the experience for me. I think people know about this place from instagram, so it 's just groomed, vain 20 somethings, couples and mother daughter pairs, and unfortunately the former were the most present.

My friend and I visited the place on the 10th of August 2024. The waiter was very nice and the place looks nice, but that is it. There is nothing else good about it. Their cake and coffee are very average, but no the price, and the person behind the counter, not sure if the cook or manager, is not that nice. I wouldn't return and can't recommend the place. You can find a better place and better price elsewhere, but what really annoys me is someone coming from behind of the counter to tell me that I cannot have my bottle or can of alcohol on the table because they don't have a licence, when I wasn't drinking it, had already ordered and was drinking a capuccino and they don't even sell alcohol there, so why that person has to come all the way outside to annoy me for something that had not to do with her business and when i wasn't drinking in their premises. The only thing I had was the item sitting on the table. I would fully understand if I was drinking it there and not consuming anything there, but I wasn't drinking it and I was drinking their coffee and eating their cake, and I only placed the item on the table as I could have done with a piece of vegetable or a piece of clothe. Just because they don't have the licence to sell clothes I doubt they would come and ask me to put it away. What an annoying woman!

Terrible experience waited for order to be taken initially and then no hot drinks came people getting their drinks around us asked about the drinks and waitress said she would sort nothing brunch came mentioned again about drink no drinks again nothing unable To eat the food although lovely) as had no drink then original waitress came and said we had not ordered any but she knew we wanted 2 breakfast teas and a bottle of water when she took the order the second time ?!!!!! no apology or anything and unable to enjoy food but they were very quick with the bill :

The food was simply edible. Ok, but in no way delicious. Rose latte was lovely but very small and had gone cold. Really not great. Staff nice! The bill is frustrating and very cheeky! You are obliged to pay over 12% tip, then an additional service charge to use the app you didn’t want to use, and then asked to pay an additional tip, as if you’d forgotten that this was already included. I am a happy tipper but this felt grabbing. The loo was filthy, and the place was generally grubby. I don’t often (if ever) leave negative reviews but it was massively disappointing and gloomy. I wonder if it’s lost its way a bit. Nothing a good deep clean and a change in the way you pay can’t fix. It could be lovely.

Awfully waited 45 minutes to be seated and another 15 before my husband had to ask for a menu, I ordered a butterfly matcha which was lovely to look but tasted of nothing!! Not happy as it cost £5 and I had to leave it.