Mari Vanna - London

Stunning surroundings and food but the waiters did not speak good enough English to understand that I am pregnant and let me know what meals were safe for me to eat. They did not understand even when I pointed to my large belly and said 'baby ', and I had mentioned on my booking that I was pregnant so they should have been informed in advance. Worse the hostess who greets guests was quite unkind to my friend for dropping a knife and some butter on the floor (my friend has a nervous disease which affects her motor skills), and informed us we had to leave after 2 hours (even though the restaurant was very empty) and rushed us out of the door. She was again very impatient and frosty with my friend who was struggling to get her coat on (again motor issues mean this can take time). I would have expected more polite staff at such an expensive restaurant, and for language support to be on hand for any waiters who would need it (especially for a food safety matter).

Terrible staff and food. The waitresses were rude, off putting and unfriendly. The food was very basic. I had fond memories of eating here years ago but the place has changed for the worse. My friend was sick after the pelmeni- it appeared to be raw. The loos were also very unclean and hadn’t been flushed. I will not go here again.

Fantastic experience! Definitely recommend. Thanks!

First time with my British Greek husband I’ve been before by myself many times). He loved the service, the food, atmosphere. Always a very very enjoyable experience.

My favorite place in London. Delicious food, nice ambience, welcoming staff