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Feedback gevenThe food was terrible, tasting like burnt wood, and the service was incredibly poor. It felt like we were talking to robots and had to ask for everything instead of being offered. It was a complete waste of money.
Unfortunately, we moved further away from Wood Street last year so we hadn't been to Teras for a while, although we have had a few deliveries. Despite a change in the table arrangements, nothing else has changed. It is still the best Turkish restaurant in the area. The food is amazing, especially the bread. We had a vegetarian with us who had a lot of options and chose the vegetarian moussaka. We really need to go back more often.
I have been coming here years and always love the food. I know covid hit business hard but there has been a price hike. I usually pay £42 but lately £50. They even charge for bread which is a dissapointmrnt. Come on Teras do you think customers won't notice!
The cost of a beer is 5 pounds. I ordered 2 beers, but was only charged for 4. I received a cash refund of 10 pounds even though I paid with a card. The mixed doner kebab had a very small portion of meat (about 100 grams) and a lot of rice (a kilo). I do not plan on returning to this restaurant because of the low quality and small dishes, the attempt to overcharge me, and the fact that a small beer costs 5 pounds. Additionally, my companion and I were the only customers on a Sunday afternoon, which makes me wonder why.
I went in the Teras for lunch take out start of February as I saw in the window 2 courses for £11.99, which I thought seemed reasonable. The gentleman behind the counter seemed very nice and polite. All of a sudden a young lady came out after hearing I wanted a take away on that deal. No No she screamed, that’s if you’re sitting in! I was quite shocked by her reaction. There was no one else in the restaurant which made me surprised that she didn’t want my £11.99 at 3 o’clock in the afternoon, take away or otherwise. Wanted to try their lamb doner which is infused with chillies, as going to be risky because not everyone likes chillies. Now I will never know what it is like, I decided to spend my hard earned £11.99 on another local business which appreciated it.